1. Deposit. Agent collects a security deposit for longer rentals of one month or more, or by mutual agreement for shorter rentals. Of this amount, $1,000 serves as a non-refundable booking deposit to secure your reservation. In the event of cancellation, this $1,000 will be retained, and any remaining portion of the security deposit will be refunded. For your reservation, the security deposit is used to cover charges incurred as a result of damage beyond normal wear and tear, or any extra cleaning that may be required. The remaining balance of the deposit will be returned within 21 days of the Guest vacating the property. Guests who select the Security Deposit Protection plan agrees to pay a fee of $99.00 per unit. This plan protects you from accidental damage or a theft within the unit up to $2,000. You must notify Royale Vacation Rentals of any damage or theft to the unit during your occupancy. Purchasing the plan does not negate your responsibility as a tenant. This payment may be made by the credit card on file or by other legal means of collection. All units are carefully inspected after each rental. Please refer to the enclosed plan information detailing terms, conditions and responsibilities of the tenant.
2. Vacation Rental Insurance. CSA Vacation Rental Insurance/AKA Trip Cancelation Insurance can be included with your reservation and if elected will be a part of your initial deposit payment. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. However, if you do not wish to purchase travel insurance, please sign above and deduct the travel insurance plan cost from your initial deposit due.
3. Payment. All monies due must be paid with MasterCard, VISA, American Express or check payable to Royale Vacation Rentals. All foreign checks must be drawn from U.S. bank with U.S. currency. Agent requires a Credit Card to be on file should the Guest make payment via check.
4. Cancellation. In the event a reservation must be cancelled, the following restrictions apply:
(a) If the stay is a month or more and written notice is received 90 Days prior to arrival, payments of rents will be refunded less the $1000 non-refundable booking deposit. (b) For short term stays, if written notice is received 90 Days prior to arrival, payments of rents will be refunded less the reservation fee. (c) If cancellation occurs within 90 Days of arrival, any refund is subject to Royale Vacation Rentals ability to re-rent the unit. (See CSA Travel insurance option)
5. Unit Size. The premises are leased for use only as a residence for not more than [Maximum occupancy] persons.
6. Policies. All Guests agree to comply with the following: (1) Furniture should not be moved from original positions. (2) Follow all rules proscribed by any governing homeowners association. You will be responsible for any fines during your stay. (3) Do not enter locked closets. (4) Comply with all instructions for the operations of blinds or drapes. (5) All gas supplied to the fireplace or barbecue should be off when not in use. (6) Heating and air conditioning units should be off at the completion of the tenancy. (7) Vacate unit within the required time period at the completion of tenancy. (8) Maintain security by locking all doors, sliders, windows and garage doors. (9) Please avoid sitting on bedding or furniture with wet swimming suits or suntan oil. (10) Golf cars stored on the premises are not for the use of Guest. (11) Any servicing requirements must be directed through the Agent and not outside parties. (12) NO SMOKING INSIDE PROPERTY. (13) The minimum age required for rental of property is 25 years old. (14) NO PETS ARE ALLOWED ON PREMISES UNLESS THE UNIT IS PET-FRIENDLY AND PRIOR CONSENT AND PET DEPOSIT IS ADDED TO ACCOUNT. (15) Do not turn pool heat above 86 degrees Fahrenheit as prolonged heating above this temperature causes algae and bacteria buildup as well as long term damage to the pool equipment. (16) Guest agrees not to engage in any illegal activity, including but not limited to drug-related criminal activity, on or near the premises. Violation of this provision shall be a breach of this rental agreement and may result in termination of rental. (17) As the property you are renting is a private home, no guarantee can be made against the mechanical failure of heating, air conditioning, appliances, cable equipment, pools/spas and the like. If you encounter any malfunctions, advise management immediately. Every reasonable measure will be taken to repair any equipment quickly and efficiently. However, no refunds will be given. Some issues are caused by operator error and can easily be resolved with instructions over the phone. If the problem persists, a representative will be dispatched. Unneeded service calls can result in additional charges. Unneeded service calls include items such as not giving the spa enough time to heat up or not following written or phone instructions.
7. Pool Heating. If staying in a home with a private pool for less than 21 nights, there is a pool heating fee of $50 per day to be paid in advance of occupancy. Royale Vacation Rentals must be given advance notice of tenants desire to have pool heated. Thermostats will be monitored during occupancy. If staying in a private pool home for 21 nights or more, there is a utility cap of $500 per month for gas and electric combined. If those two utilities combined go over $500 per month, the Guest is responsible for the overage.
8. Telephone Charges. Tenant shall pay all long distance telephone charges not covered by Owners long distance plan.
9. Assignment and Subletting. Guest shall not assign this lease or sublet all or any portion of the premises without first obtaining Agent’s prior written consent.
10. Hold Over. If Guest remains in possession of the premises after the expiration of the tenancy, such possession shall be deemed to be a day-to-day tenancy at the then current daily rate. In the event Guest is late checking out, a minimum charge of 50% of the hold over rate will be charged to Guest.
11. Arrival & Departure. Guest agrees to check into unit no sooner than 3:00 p.m. on the date scheduled for the commencement of the lease, and check out of unit no later than 11:00 a.m. on the date scheduled for the termination of the lease. Prior arrangements MUST be made with the Agent if Guest intends to arrive after hours. A fee of $150 will be charged for each key, garage door opener and/or plastic gate pass not returned to the leasing Agent. When departing: Load and start dishwasher, place all trash in bags and place in the outside trash bins, gather all used towels and place them in a bathtub, and clean the BBQ after each use. Failure to complete any of these items may result in additional fees.
12. Damages. Guest understands that he/she shall be liable for any loss or damages to the premises caused by Guest during their tenancy. Please notify Agent immediately if anything breaks or is damaged during your stay. The premises are inspected after each Guest departs. It shall be Guest’s responsibility to contact the Agent upon arrival to report any existing damage to the premises. Damages discovered after Guest’s departure will be presumed to be the liability of Guest.
13. Security Deposit Protection. Guest who select the Security Deposit Protection agrees to pay a non-refundable damage waiver fee of $99.00 per unit. This fee covers up to $2,000 of accidental or unintentional physical damage caused by Guest. In the event damage to the unit exceeds the $2,000 maximum, Guest agrees to compensate Agent for this damage. This coverage does not cover acts of God, intentional acts of a Guest, gross negligence or willful conduct, any cause if the Guest does not report the damage to Agent by the time they check out of the unit, normal wear and tear, damage or loss caused by a pet or other animal brought to the premises by Guest. The waiver applies only to the direct physical loss or damage to covered property and it does not cover loss of use of such property. Loss or damage to any property owned by or brought to the premises by a Guest is not covered. Long distance phone calls & excessive cleaning is not covered.
14. Agent’s Entry. Upon reasonable advance notice, Guest shall make the premises available during normal business hours to Agent for the purpose of entering (a) to make necessary repairs, decorations, alterations or improvements or to supply agreed upon services, (b) to show the premises to prospective or actual purchasers, lenders or tenants and (c) workmen or contractors in the case of an emergency.
15. Location of Premises. If the premises becomes unavailable for any reason, Agent may substitute with a comparable unit or offer Guest a refund.
16. Shortened Stays. Guest shall not receive rent refunds in the event Guest’s stay is shortened
17. Fees and Governing Law. This Agreement shall be governed and constructed in accordance with the laws of the State of California. California shall have personal jurisdiction over the parties hereto and shall be the forum for any legal action brought in relation to this Agreement. In the event any legal proceeding is commenced by either party relating to this Agreement, the prevailing party shall be entitled to recover its attorney’s fees.
18. No Liability. Guest agrees to hold Owner and Agents free and clear of any damages to self or property resulting from accident, injury or loss due to rain, sun, flood, negligence, pool and/or spa use, defective construction, fire, theft, natural disaster, or any other reason. Guest acknowledges that the use of a pool and/or spa and activities around the pool and spa involves potential risk of serious danger and injury. The guest will use the pool and spa at their own risk and assumes all risks of injury resulting from or around the pool and spa. This assumption of risk and release of liability extends to all tenants, their minor children, guests, or anyone else on the property. Guest’s personal property is not insured by Agent or Homeowner.
19. Joint and Several Liability. Should more than one person execute this Agreement, all such persons shall be jointly and severally liable for all of the terms and conditions set forth in this agreement.
20. Vacation Rental (Not a Lease). This is a vacation rental agreement for a temporary vacation stay at a managed vacation rental property. THIS AGREEMENT IS NOT A LEASE AND CONVEYS NO RIGHTS IN REAL PROPERTY. By agreeing to the Terms & Conditions, you stipulate and agree that you have not and will not receive a real property interest in or rights to the vacation rental property.
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